We welcome pre-booked group visits. Pre-booked groups benefit from free admission, parking and tailored menus in The Kitchen restaurant.
Besides the furry residents, explore our exciting indoor attractions and find out just why donkeys matter through interactive displays in the Exhibition Barn and Understanding Donkeys Zone.
Enjoy a delicious meal at The Kitchen restaurant, where freshly prepared dishes using local, ethically sourced produce are served overlooking the donkeys’ paddocks and coast. Great value group menus are available for pre-booked groups, including a complimentary meal for the driver.
The new Gift Shop stocks a wide selection of quality gifts and souvenirs to remember your visit by. From donkey-design items to cards, locally-made produce and our Adopt a Donkey gift packs, browse at leisure in the knowledge that every stylish purchase goes towards helping donkeys in need.
We are open 364 days a year from 9am until 5pm (4pm from November to February).
Dogs on leads are welcome. Please do not leave them in vehicles.
Free entry and parking, guided tour and meal for driver
We welcome groups of any size all year round, with free admission and parking. Groups can also benefit from tailored menus in The Kitchen restaurant when pre-booking at least one week in advance.
Group booking benefits
- FREE admission
- FREE on-site parking with dedicated coach lane for easy drop-off
- FREE meal for driver
- Great value group menus*
- Dedicated member of staff to plan your group's perfect day
*Not available during school holidays.
Food menus
Booking
Pre-booking is essential with a minimum one week’s notice. For more information or to book a group visit, please call 01395 578222.
Payment for pre-ordered food will be required to confirm the booking and must be made at least one week in advance of the booking date. Payment is non-refundable.
Accessibility
The dedicated coach lane allows easy drop-off at the main entrance. The main grounds of the sanctuary are accessible by wheelchair. We have a limited number of wheelchairs and one motability scooter available to pre-book. Please contact us if you’d like to pre-book a mobility aid for your visit. Our full accessibility statement outlines all the details for planning a day at the sanctuary.